CustomerVibes.com

Chris Brogan about Customer Experience

Chris Brogan, president of New Marketing Labs and author of Trust Agents: “At New Marketing Labs, we work with leading (and up-and-coming) brands to develop digital strategies and implement marketing campaigns that meet – and are measured against – quantifiable business objectives. We’ve learned one key fact about social... read more »

14.03.2011 subject: Trends

Jeff Schuey about Customer Experience

Jeff Schuey is director of business development at Kodak. He’s responsible for the Kodak and Microsoft relationship. His customers... read more »

7.03.2011 subject: Trends

David Armano about Customer Experience

David Armano is senior vice president at Edelman Digital and successful blogger about digital marketing and customer experience design.... read more »

28.02.2011 subject: Trends

Jonathon Fields about Customer Experience

At the last SOBcon, we spoke with entrepreneur and marketeer Jonathan Fields about Customer Experience. When we asked him what... read more »

21.02.2011 subject: Trends

Information obesity kills customer experience

We live in the information age. Information is required to perform our roles in life properly. However, the flow... read more »

5.05.2010 subject: Trends

Introduction

We live in an interesting era. I believe that we see fundamental shifts happening in many areas. The Customer-Supplier... read more »

28.02.2010 subject: Trends

Powershift to the customer

For decades, the supplier had the power (of information). The supplier had the knowledge of the product or service,... read more »

27.02.2010 subject: Manifesto

Transparency of the internet

The world has become smaller and smaller. Not phically, but practically. We can contact people on the other side... read more »

26.02.2010 subject: Manifesto

The confused customer

Really, the customer is confused. He or she can find any information anytime anywhere. About your organization, products and... read more »

25.02.2010 subject: Manifesto

The age of focus

This world offers virually unlimited opportunities. More opportunities than resources of an organization can handle. Any organization. Setting priorities... read more »

24.02.2010 subject: Trends