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Wat is Customer Experience 2.0
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Customer Focus Manifesto – Start here!
Welcome! This is beta version 0.2 of the Customer Focus Manifesto: a manifesto for suppliers to pay authentic and undivided attention to customers in an age where any attention is scarce. Please note that this book is far from being finished. This version contains just the start of the...
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1.03.2010
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Manifesto